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The practical guide to requirements gathering for charities and membership organisations

What to do before you choose a system, and how to get it right the first time

Gathering requirements for a new digital system and selecting the right technology partner to work with can be a tricky process. The ultimate success of your implementation project can often rest on how well you work with your chosen partner, how well they understand you, your objectives and your requirements, and how well you understand them and their strengths as well. We know there can be a lot at stake, so we have collated our top tips to help you get the best out of the process.

Whats inside?

  • Steps to successful requirements gathering
  • How to build shared understanding across teams
  • What to include in an invitation to tender
  • How to make sense of ITT responses
  • Top tips for an effective partner selection process 

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"I think it would have been almost impossible to do it without the help we got from Hart Square."

Michael Feenan
Chief Executive, Mensa International


Every successful project starts with clear requirements. Find out more about our approach.